Textbooks
Featuring over 250 lab exercises, this lab manual is designed to provide practice for all activities performed in the refrigeration, heating, and air conditioning industry, with exercises correlated to the following solutions: Refrigeration and Air Conditioning Technology,7e, 8e, 9e; Electricity for Refrigeration, Heating and Air Conditioning, 8e, 9e, 10e; Heat Pumps, 2e and RCA: HVAC, 2e.
THE COMPLETE OPTOMETRIC ASSISTANT will be your valued guide through all of the above. Sarah Morgan draws on her experience as an optometrist teaching optometric assistants to take you step-by-step and with clarity and authority through each of these areas and more in one handy volume. Comprehensive and extremely practical, this book will be indispensable reading for all front-line practice staff, as well as being enormously useful to students and dispensing opticians. . A unique guide providing long-awaited support for front line staff
. Specially written for optometric assistants
. Comprehensive in its treatment of the many types of knowledge needed by staff
. Written by an optometrist and experienced educator in the field
. Enables staff to deal confidently with patients and the many queries that arise.
. Contains many valuable tips for optometry students and dispensing opticians.
. Packed with clear, practical and digestible information.
. Specially written for optometric assistants
. Comprehensive in its treatment of the many types of knowledge needed by staff
. Written by an optometrist and experienced educator in the field
. Enables staff to deal confidently with patients and the many queries that arise.
. Contains many valuable tips for optometry students and dispensing opticians.
. Packed with clear, practical and digestible information.
Building on the best-selling MEDICAL TERMINOLOGY FOR HEALTH PROFESSIONS series, this comprehensive text is designed to help students with no healthcare background achieve deep competence in medical terminology. In addition to 14 in-depth chapters on body systems and a unit on diagnostic procedures and nuclear medicine, the text includes chapters dedicated to key specialty areas, including mental health, infant and child health, gerontology, oncology and pharmacology. With a time-tested chapter and learning exercise structure that has made the series a leader for over 30 years, this reader-friendly new resource features streamlined content, contemporary illustrations and real-world examples to help make even complex material accessible to students with varied learning styles, as well as ESL learners. Each chapter begins with a vocabulary list of 60 key terms and 15 essential word parts. Terms are pronounced in MindTap as they appear, and the Pronounce app features innovative voice recognition software that allows you to record your pronunciations and receive immediate feedback. Application-based activities give you practice with critical skills such as term dissection and word-building in a real-world context, providing valuable exposure to a variety of medical reports.
Current or future user-support professionals discover the critical people skills and exceptional technical knowledge to provide outstanding support with Beisse's A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS, 6E. This useful guide focuses on the informational resources and technical tools needed most to function effectively in a support position. Readers learn to handle troubleshooting and problem solving, successfully communicate with clients, determine a client's specific needs, train end-users and even handle budgeting and other management priorities. This edition prepares readers to work with the latest developments, from Web and e-mail-based support to Windows 7 and cloud computing. Leading HelpSTAR and Microsoft Office Project Professional 2010 software accompanying the text further reinforce user-support knowledge and skills.